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Frequently Asked Questions

How can I place an order?


Simply add the products you want to your cart and follow the checkout process step by step.

Can I modify or cancel an order after placing it?


You can contact us as soon as possible. If your order has not yet been processed, we will try to modify or cancel it.

Do the products require assembly?


Some products, such as furniture or greenhouses, may require assembly. Each product indicates whether it includes an instruction manual and necessary tools.

Do you offer assembly or installation services?


We currently offer assembly services in certain areas (check availability and additional costs).

How long will it take to receive my order?


The usual delivery time is 2 to 10 business days , depending on the product and destination.

Does shipping include delivery to your home?


No. Standard service includes curbside delivery. Special delivery services must be requested in advance.

Can I return a product if I am not satisfied?


Yes. You can exercise your right of withdrawal within 14 calendar days of receiving the product. See our [ Returns & Refund Policy ].

What happens if the product arrives damaged?


Please inspect your order upon delivery. If you notice any damage, please indicate it on the delivery note and contact us within 48 hours with photographs of the problem.

Do the products have a warranty?


Yes. All our products come with a legal warranty against manufacturing defects.

What payment methods do you accept?


We accept payments by credit/debit card, PayPal, bank transfer, and other secure methods.

Is it safe to buy from your store?


Yes. Our store uses SSL encryption to protect your data and payments.

How can I contact you?


You can write to us at stylecomfortelegant@gmail.com, call us at 747445156 or write to us on WhatsApp.